ImmUnity Canada (Conference Volunteers – registration desk & more)

• Appropriate for volunteers aged between 18 and 55
• Appropriate for volunteers aged 55 and over

Summary Are you good at multitasking, outgoing and innovative?  We take on a number of local volunteers for every conference that we hold.  Tasks might include: running a registration desk, being a session microphone ‘runner’ or greeting and directing attendees.  Join a friendly group of volunteers to make these memorable events and help raise awareness about Primary Immunodeficiency! _______________________________________ Position Description Organising a conference takes a lot of work, and we rely heavily on volunteers to take an active role in this.  Our volunteers also help to make our events memorable experiences, by creating a positive atmosphere for attendees that include patients, families and health professionals. The following roles are available for volunteers during our National Conference in Calgary this year: Registration Desk Microphone Attendants Greeters/Wayfinders Core experiences Meeting and conversing with staff, patients, families and healthcare professionals Using your organisation skills to register new conference participants and check pre-registrations Checking in conference participants against the list of attendees Directing attendees to rooms/sessions/washrooms Using your communication skills to answer questions about volunteering, ImmUnity Canada or the conference itself Promoting ImmUnity Canada membership and volunteering opportunities Working with the session chair to identify attendees with questions Moving around the room to hand out microphones during the Q and A sessions Using your initiative to trouble-shoot any arising issues Experience, skills, qualities and equipment needed As these are front-facing roles assisting patients, health professionals and their families and friends, to be able to complete these tasks with ease, you should: Be over 18 years of age Have good verbal communication skills Be able use your initiative Have sound problem-solving skills Be positive, friendly, sociable, compassionate and outgoing Feel comfortable answering questions about ImmUnity Canada (we can help you with this), promoting volunteering and handing out pamphlets. Onboarding/Training Provided As a new volunteer, you will receive a PDF of the ImmUnity Canada volunteer handbook and a guide for event volunteers, which contain some useful information about ImmUnity Canada, our policies, your rights and responsibilities and all event-based roles.  You will be supported throughout by the Project and Volunteer Coordinator via a pre-event Zoom meeting, an in-person meeting 15 mins before the start, and position-specific instructions/tip sheets. Benefits to you as a Volunteer This is an opportunity to get behind the scenes in the running of a conference, meet some interesting people and help support people in the rare disease community.  You will also have an opportunity to work with seasoned volunteers within the organisation, and learn from them.  You will get to meet and chat with conference participants, build your customer service skills, and represent ImmUnity Canada at the conference. At ImmUnity Canada, we gain a great deal from the work of our volunteers and hope that you will feel appreciated.  We offer a personal reference and certificate of appreciation to all event volunteers, as well as refreshments on the day. We also hope that the experience will benefit you in the following ways: Increase your confidence and verbal communication skills Enable you to recognise, explore and shape your leadership skills Develop your negotiation and problem-solving skills Give you a sense of satisfaction by helping the event run smoothly Make you feel valued in your contribution to creating a sense of community among our members Application Process Please send your resume and an email explaining why you are interested in becoming a conference volunteer, to Fiona, the Project and Volunteer Coordinator: volunteer@immunitycanada.org